Contact Information for U.S. Citizen Services
ACS Unit
ul. Piekna 12
00-540 Warsaw
Poland
Phone: +48 22 504 2784 (strictly for U.S. Citizen Services)
Fax: +48 22 504 2088
E-Mail: acswarsaw@state.gov
Appointments are required for all routine American Citizen services. If you need an emergency appointment please contact the ACS Unit.
Please be informed that except for emergencies, the American Citizen Services Unit will be closed to the public on Polish and American holidays and on one working day of each month.
Emergencies:
In case of an emergency, you may contact the ACS Unit directly during normal working hours (8:30 a.m. to 5:00 p.m.) at (48)(22) 504-2784. Outside of normal working hours, please call (48)(22) 504-2000 and ask to speak to the Embassy Duty Officer.
The Warsaw Federal Benefits Unit (Social Security, Veterans, Civil Service, Railroad Retirement Benefits) operates on appointment-only systems.
U.S. Consulate General Krakow
American Citizen Services
U.S. Consulate General
ul. Stolarska 9
31-043 Krakow
Poland
Tel: +48 12 424 5100
Fax: +48 12 424 5103
E-Mail: KrakowACS@state.gov
The ACS Unit in Krakow is open from 8:30 a.m. – 3:00 p.m., Mondays through Fridays excluding Polish and American holidays.
U.S. Consular Agency Poznan
ul. Paderewskiego 8
61-770 Poznan
Poland
Tel: +48 61 851 8516
Fax: +48 61 851 8966
E-mail: CAPoz@post.pl
Hours: The Poznan Consular Agency is open to the public except for U.S. and Polish holidays on Mondays, Wednesdays, and Fridays from 9 a.m. to 2 p.m.
Nonimmigrant and the Immigrant Visa Units of the U.S. Consular Offices in Poland.
We invite you to apply for a U.S. visa in the Embassy in Warsaw and in the Consulate General in Krakow and we welcome you to visit the United States of America! For information about travel to the United States please visit:http://www.discoveramerica.com
We are committed to facilitate legitimate travel to the United States in accordance with U.S. law and we strive to provide professional and courteous customer service to our visa applicants. In our work, we are guided by the principles of transparency, fairness, professionalism and integrity.
For information on nonimmigrant visas please call either of the following numbers:
+48 22 307 1361 in Poland
+1 (703) 988-7101 in the United States
The telephone information service is open to callers from 0700 to 1500 hours (Polish time zone), Monday through Friday. It is toll free for callers in Poland; there is no per-minute information charge.
More contact information can be found here.
24 Hour Automated Consular Services Information +(48)(22) 625-1401.
Written Correspondence – Warsaw
Letters regarding all visa related matters and consular issues in Warsaw should be addressed to:
Sekcja Konsularna
Ambasada Stanów Zjednoczonych w Warszawie, ul. Piękna 12
00-540 Warszawa
E-mail Addresses – Warsaw
support-Poland@ustraveldocs.com for all types of visa inquiries (immigrant, nonimmigrant, and diversity visa) and other consular issues;
WarsawCongressionals@state.gov for the staff of U.S. Congress and Senate only;
adoptwrw@state.gov for adoption inquiries.
Note: you may receive a reply to case specific inquiries from NIVDocsWRW@state.gov or IVDocsWRW@state.gov. However, all initial and routine inquiries should go to support-Poland@ustraveldocs.com.
Written Correspondence – Krakow
Letters regarding all visa related matters and consular issues in Krakow should be addressed to:
Konsulat Generalny USA
Sekcja Wizowa
ul. Stolarska 9 31-043 Krakow
E-mail Addresses – Krakow
support-Poland@ustraveldocs.com for all kinds of visa inquiries (IV, DV, NIV) and other consular issues;
krakowCONS@state.gov only for the staff of U.S. Congress and Senate.
Note: you may receive a reply to case specific inquiries from NIVDocsKRK@state.gov. However, all initial and routine inquiries should go to support-Poland@ustraveldocs.com.
