U.S. Citizen Services

The ACS units at the U.S. Embassy in Warsaw, the U.S. Consulate General in Krakow, and the U.S. Consular Agency in Poznan offer a range of services to citizens of the United States who are living or traveling in Poland.

At the U.S. Embassy in Warsaw appointments are required for all routine services.

At the U.S. Consulate General in Krakow appointments are required for all routine services.

At the U.S. Consular Agency in Poznań appointments are required for all services. Call +48 61 851 8516 to make an appointment.

For social security matters, please contact Federal Benefits Unit.

Emergencies:

WARSAW: In case of an emergency, you may contact the ACS unit directly during normal working hours (8:30 a.m. to 5:00 p.m.) at +48 22 504 2784. Outside of normal working hours, please call +48 22 504 2000 and ask to speak to the Embassy Duty Officer.

KRAKOW: If you are an American citizen with an after-hours emergency, you may call the Krakow Duty Officer for assistance at +48 601 483 348. This number is only for EMERGENCY situations.

Security Screening

All applicants must clear the security screening before entering the Consular Section. Please read more about the security screening at the Embassy.

Alerts and Messages

See all Messages and Alerts for U.S. Visitors to Poland.