Enroll in STEP to receive urgent updates: https://step.state.gov/
Emergencies include:
- Death of a U.S. citizen, particularly when next of kin has not been notified
- Arrest of a U.S. citizen, when there are allegations of mistreatment
- Serious illness or injury
- Child abduction in progress
- Victims of Crime
For emergencies related to immediate safety and security concerns, contact local emergency response services:
From cell phones: 112: Operator for Emergency Services
From fixed phones: 999: Ambulance, 998: Fire Brigade, 997: Police, 9633: Road Emergency
From mobile phones: remember to dial the local code before the number, for example: 22 – 997 to call the police in Warsaw.
Reporting Death, Arrest, Illness, Injury or Missing U.S. Citizen
EMAIL US at ACSWarsaw@state.gov or KrakowACS@state.gov with as much of the following information as possible:
USE THIS SUBJECT LINE: E11 – NAME OF U.S. CITIZEN
- Full name of the U.S. citizen
- Date of birth of the U.S. citizen
- Passport number of the U.S. citizen
- Location of the U.S. citizen
- Indicate: Death, Arrest, Illness, Injury, or Missing U.S. citizen
- Name and contact information of the next of kin of the U.S. citizen
- Your full name and contact phone number
- Any further information that you find important
For emergencies requiring immediate assistance:
WARSAW: During business hours (8:30 a.m. to 5:00 p.m.) +48 22 504 2784
After Hours and Holidays +48 22 504 2000
From the U.S. During Working Hours +011 48 22 504 2000
From the U.S. After Hours +011 48 22 504 2000
KRAKOW: During business hours (8:30-12:00 1:00-3:00) +48 12 424 5100
After Hours and Holidays +48 22 504 2000
POZNAN: During business hours (MWF 9:00-2:00) +48 61 851 8516
For information on non-emergency services please go to American Citizen Services.
For more information, including what we can and cannot do in a crisis, visit our Emergencies section.
Note: Poland is 6 hours ahead of Washington, DC (EST)
Consulates and Embassy will be closed for Federal and Local National Holidays