Emergency Contact Information for U.S. Citizens

Enroll in STEP to receive urgent updates: https://step.state.gov/

Emergencies include:

For emergencies related to immediate safety and security concerns, contact local emergency response services:

From cell phones:            112: Operator for Emergency Services
From fixed phones:          999: Ambulance, 998: Fire Brigade, 997: Police, 9633: Road Emergency

From mobile phones: remember to dial the local code before the number, for example: 22 – 997 to call the police in Warsaw.

Reporting Death, Arrest, Illness, Injury or Missing U.S. Citizen

EMAIL US at ACSWarsaw@state.gov or  KrakowACS@state.gov  with as much of the following information as possible:

  • Full name of the U.S. citizen
  • Date of birth of the U.S. citizen
  • Passport number of the U.S. citizen
  • Location of the U.S. citizen
  • Indicate: Death, Arrest, Illness, Injury, or Missing U.S. citizen
  • Name and contact information of the next of kin of the U.S. citizen
  • Your full name and contact phone number
  • Any further information that you find important

For emergencies requiring immediate assistance:

WARSAW:   During business hours (8:30 a.m. to 5:00 p.m.)    +48 22 504 2784
After Hours and Holidays                                                           +48 22 504 2000
From the U.S. During Working Hours                                        +011 48 22 504 2000
From the U.S. After Hours                                                         +011 48 22 504 2000

KRAKOW:    During business hours (8:30-12:00 1:00-3:00)    +48 12 424 5100
After Hours and Holidays                                                        +48 22 504 2000

POZNAN:     During business hours (MWF 9:00-2:00)             +48 61 851 8516

For information on non-emergency services please go to American Citizen Services.

For more information, including what we can and cannot do in a crisis, visit our Emergencies section.

Note: Poland is 6 hours ahead of Washington, DC (EST) 

Consulates and Embassy will be closed for Federal and Local National Holidays