Emergency Financial Assistance

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U.S. consuls can assist U.S. citizens abroad who are temporarily destitute due to unforeseen circumstances. U.S. citizens who find themselves in these circumstances should contact the Embassy in Warsaw at ACSWarsaw@state.gov, the Consulate General in Krakow at KrakowACS@state.gov or the State Department’s Office of Overseas Citizens Services at 1-888-407-4747 (during business hours) or 202-647-5225 (after hours). Consular officers can help destitute Americans contact family, bank, or employer to arrange for transfer of funds. In some cases, these funds can be wired through the Department of State. For information on how a consular officer can help under these circumstances, see http://travel.state.gov/content/passports/en/emergencies/financial-assistance.html.

EMAIL US at ACSWarsaw@state.gov or  KrakowACS@state.gov  with as much of the following information as possible:

  • Full name of the U.S. citizen
  • Date of birth of the U.S. citizen
  • Passport number of the U.S. citizen
  • Location of the U.S. citizen
  • Indicate: circumstances of destitution
  • Name and contact information of the next of kin of the U.S. citizen
  • Your full name and contact phone number
  • Any further information that you find important