Federal Benefits Unit Contact Information

You must include your Social Security Claim Number and your telephone number in any correspondence mailed to us.

Most services we provide do not require your visit in our office. Whenever in-person contact is needed, we will schedule an appointment for you. Applicants without scheduled appointments will not be able to enter the Consulate. If you reside in a country other than Poland and require an in office visit, we will explain what steps you need to take and where you need to go in your country. 

Contact the Proper Federal Benefits Unit

Services to individuals residing in all provinces (wojewodztwa) of Poland EXCEPT dolnośląskie, małopolskie, opolskie, podkarpackie, śląskie and świętokrzyskie are currently provided by the Federal Benefits Unit in WARSAW.

You may contact us in a variety of ways:

  • by email – using our online contact form (recommended)
  • by email – sending a message directly to our mailbox: FBU.Warsaw@ssa.gov
  • by fax to: +48 22 504 2281
  • by mail to: U.S. Embassy Warsaw
    Federal Benefits Unit
    ul. Piekna 12
    00-539 Warsaw
    Poland

To obtain information you may also call us at: +48 22 504 2112 on Monday, Tuesday and Friday between from 9:00 a.m. and 11:00 a.m.


Services to Individuals residing in the dolnośląskie, małopolskie, opolskie, podkarpackie, śląskie and świętokrzyskie provinces (wojewodztwa) of Poland are currently provided by the Federal Benefits Unit in KRAKOW.

You may contact us in a variety of ways:

  • by email – using our online contact form (recommended)
  • by email – sending a message directly to our mailbox: FBU.Krakow@ssa.gov
  • by fax to: +48 12 424 5120  or
  • by mail to: U.S. Consulate General
    Federal Benefits Unit
    ul. Stolarska 9
    31-043 Krakow
    Poland

To obtain information you may also call us at: +48 12 424 5128 on Monday, Tuesday and Friday between from 9:00 a.m. and 11:00 a.m

Services to Individuals residing in Hungary are provided by the Federal Benefits Unit in KRAKOW.

You may contact us in a variety of ways:

  • by email – using our online contact form (recommended)
  • by email – sending a message directly to our mailbox: FBU.Krakow@ssa.gov
  • by fax to: +48 12 424 5120  or
  • by mail to: U.S. Consulate General
    Federal Benefits Unit
    ul. Stolarska 9
    31-043 Krakow
    Poland

To obtain information you may also call us at: +48 12 424 5128 on Monday, Tuesday and Friday between from 9:00 a.m. and 11:00 a.m.

Residents of Belarus, Czech Republic, Estonia, Latvia, Lithuania, Russia, Slovakia and Ukraine are served by the Federal Benefits Unit in Warsaw 

You may contact us in a variety of ways:

  • by email – using our online contact form (recommended)
  • by email – sending a message directly to our mailbox: FBU.Warsaw@ssa.gov
  • by fax to: +48 22 504 2281
  • by mail to: U.S. Embassy Warsaw
    Federal Benefits Unit
    ul. Piekna 12
    00-539 Warsaw
    Poland

To obtain information you may also call us at: +48 22 504 2112 on Monday, Tuesday and Friday between from 9:00 a.m. and 11:00 a.m.